Writing a will used to be a quiet, formal affair – the kind you’d only think about after retirement, and typically in a lawyer’s office filled with folders and legal jargon. But in 2025 Malaysia, the conversation is shifting. Terms like SmartWills Malaysia vs RockWills are making their rounds in Telegram parenting groups, financial planning pages, and lifestyle forums. It’s not just a passing trend — it signals a broader transformation in how Malaysians approach digital will writing and online estate planning platforms.
A Changing Landscape: SmartWills Malaysia vs RockWills in Context
SmartWills Malaysia represents a younger generation’s appetite for convenience and digital solutions. Its platform allows users to make a will online in a matter of minutes, without the formality (or anxiety) of meeting a legal advisor face-to-face. Meanwhile, RockWills has long been seen as the “go-to” traditional estate planning firm — complete with legal consultation, printed documents, and personalised appointments.
So, what separates the two?
We spoke with Malaysians who’ve tried both services — some out of necessity, others out of curiosity. One thing is clear: the choice often depends less on pricing and more on comfort with digital tools.
User Experiences: The Digital Path vs Traditional Comfort
When Adam Tan, a 34-year-old father in Selangor, was hospitalised briefly last year, it prompted him to rethink how unprepared he was. “I always thought writing a will was something people do in their 60s,” he says. “But after that scare, I wanted something fast, clear, and online.”
He opted for SmartWills, drawn by the idea of step-by-step online will writing and the ability to update his document anytime. “It felt like doing my taxes online, only much simpler. I didn’t feel overwhelmed.”
It’s a classic case of online will vs traditional will — both effective, but built around different user preferences.
Digital Will Writing Malaysia: What’s Driving the Shift?
The growing demand for modern estate planning services is partly driven by tech-savvy consumers, but also by life changes happening faster than expected. Weddings, children, property purchases — these life milestones now come earlier, and often with greater financial awareness.
SmartWills has capitalised on this momentum with features like:
- Fast will creation through guided forms
- Cloud storage access
- Options for online wills for young adults or wills for newlyweds
- Transparent pricing
RockWills, on the other hand, retains its credibility through:
- Legal team consultations
- Full-service planning, including trusts
- Offline and hybrid solutions in larger cities like Kuala Lumpur
Interestingly, both platforms are expanding — RockWills now explores digital touchpoints, while SmartWills introduces human legal support upon request.
SmartWills Product vs RockWills Service: Which Suits Who?
While it’s tempting to ask “which one is better?”, the real question might be: which one fits your life stage and mindset?
| Feature | SmartWills | RockWills |
|---|---|---|
| Platform Type | Fully online | Primarily in-person or hybrid |
| Ideal for | Millennials, young families | Seniors, legacy estate planning |
| Price Range | Lower, transparent pricing | Higher, but includes consultation |
| Speed | Same-day creation possible | Appointment-based |
| Flexibility | Edit anytime online | Formal updates required |
| Presence | Nationwide + Singapore digital | Strong KL & urban presence |
Those looking for an affordable will writing service, or needing to create a will urgently (e.g., before travel or medical procedures), tend to lean toward SmartWills. Meanwhile, users with complex asset portfolios, or elderly parents needing extra guidance, often prefer the structure of RockWills.
SmartWills Review: What Users Are Saying
Among SmartWills users, several themes recur:
- “Convenient and clear interface”
- “Fast updates, easy to revise anytime”
- “Feels empowering to do it yourself”
But it’s not without caveats. Some users note that while it’s great for standard wills, more complex cases may still require lawyer input — something RockWills naturally includes.
RockWills, on the other hand, receives praise for professionalism and thoroughness, though some feedback highlights the slower process and dated UI for their optional digital tools.
SmartWills Malaysia vs RockWills: The Future of Estate Planning in Malaysia
Both SmartWills and RockWills have found their footing in Malaysia’s digital legal services landscape. For some, it’s about control and speed. For others, it’s about tradition and reassurance.
Whichever way you lean, it’s clear that the conversation around SmartWills vs RockWills is really about personal agency — choosing a platform that meets you where you are, whether that’s on a screen at midnight, or at a lawyer’s desk with a cup of coffee.
As legal tech in Malaysia continues to evolve, perhaps the future lies not in choosing one over the other, but in a flexible, hybrid system that honours both convenience and counsel.
Offical Website：SmartWills Malaysia
Email：enquiry@smartwills.com.my
Contact： 012 664 4929 (Sales) / 012 334 9929 （Customer Service）
Address：No. 46A (1st Floor, Jalan Ambong 1, Kepong Baru, 52100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur