In Malaysia’s highly competitive flooring and wall panel market, the Queensfloor brand has successfully broken free from the industry’s sea of sameness. It has steadily built a high-end brand identity characterized by professionalism, safety, aesthetics, and trust. Under the umbrella of QF Greentech Sdn Bhd, Queensfloor has evolved from a product supplier into a fully integrated flooring solution provider, offering a comprehensive service scope that includes materials, design, consultation, installation, and after-sales – reinforcing the perception that “choosing flooring = choosing peace of mind.”
1. Service Point Strategy | From Klang Valley to Southern Malaysia – Bringing Expert Flooring Experience Closer to You
Queensfloor currently operates two key service centers: one in Bandar Sunway, Selangor, and another in Danga Bay, Johor Bahru, covering Malaysia’s major southern and central markets. The brand is also planning future expansion, including a flagship showroom set to launch in 2025 at Pavilion Johor Bahru, which will offer an immersive experience combining product displays, consultation, and material testing.
This isn’t just about geographic expansion—it’s about making professional flooring consultation more accessible and personal, redefining the shopping experience from transactional to advisory.
2. Evolving the Consultation Model | From Selling Products to Empowering Informed Decisions
Renovating floors or choosing flooring for a new home often involves complex considerations such as budget, design, and functionality. To help customers navigate these challenges, the Queensfloor brand introduced a three-phase consultation model:
- Understanding daily lifestyle
- Assessing space needs
- Recommending suitable material combinations
In tandem, the brand continuously upgrades its internal consultant training system, covering emotional intelligence, scenario-based consultation, budget management, style matching, and materials expertise. The goal? To transform floor consultants into true “space planning advisors”—problem-solvers, not just salespeople.
3. Standardized Installation Protocol | Ensuring Consistency, Transparency, and Peace of Mind
Queensfloor offers a range of premium materials including SPC waterproof flooring, WPC wall panels, UV-coated boards, and fluted panels—all boasting key features like zero formaldehyde, mold resistance, moisture protection, and easy maintenance, suitable for both residential and commercial applications.
Unlike brands that outsource, Queensfloor uses its in-house installation team, trained directly by HQ to follow standardized procedures. From site measurement, quotation, and order processing to final handover, everything is managed through a systematized workflow—ensuring efficiency and consistent quality.
This approach eliminates the all-too-common issue of inconsistent workmanship from outsourced crews, ensuring customer satisfaction at every stage.
4. Queensfloor Brand ：Cultural Relevance and Brand Partnerships
What truly sets the Queensfloor brand apart isn’t just sales volume or industry awards—it’s the authentic cultural connection. In recent years, the brand has gained the trust of public figures such as Malaysian actress Dynas Mokhtar and professional boxer Mikhail Issaq—not as paid ambassadors, but as real customers who sought out Queensfloor for its reliability and expertise.
These organic endorsements in the fashion and sports scenes reflect the brand’s commitment to quality, resilience, and lifestyle aesthetics. Their stories speak louder than ads, reinforcing Queensfloor as a brand that blends seamlessly into real life and local culture.
In addition, Queensfloor frequently participates in interior design exhibitions, home fairs, and aesthetic forums, fostering close collaboration with designer communities and reinforcing its market position as the “preferred brand of design professionals.”
5. Accreditations and Customer Loyalty | The Foundation of Long-Term Trust
The Queensfloor brand is officially recognized by the Malaysian National Consumer Action Council (MTPN) and endorsed by the Customs Maritime Officers Association (PPKMM). It also earned a 2024 Sin Chew Business Excellence Award—a mark of credibility and achievement.
Most importantly, the brand listens to customer feedback. With a dedicated after-sales tracking system, Queensfloor provides long-term usage advice and maintenance guidance, proving that its service promise extends well beyond installation day.
Conclusion: The ”Queensfloor Brand“ – Not Just Flooring, But a Full-Service Space Advisor
With a systematic, professional, and consultant-driven approach, the Queensfloor brand is redefining Malaysia’s flooring industry. From service expansion and consultation strategy, to team standards, brand-building, and trust cultivation—every step is connected with purpose.
Looking ahead, Queensfloor will deepen its footprint across Southern Malaysia while exploring vertical partnerships with local designers and architectural firms, transitioning from a flooring installer into a design-participative flooring solutions provider—bringing fresh inspiration and lasting value to every Malaysian home and space.
Queensfloor – More Than Flooring. A Trusted Partner in Space Transformation.
Offical Website ： QueensFloor Malaysia ：Flooring Specialist in Malaysia
Address ：No.2, Jalan PJS 5/26, PJS 5 Bandar Sunway, 46150 Petaling Jaya, Selangor, Malaysia.
Contact ：+6012-908 1329