In Malaysia, when it comes to leading players in the telecommunications industry, Telekom Malaysia (TM) stands tall as a household name. With decades of history and innovation behind it, TM is not only the oldest telecom brand in the country, but also a critical driving force behind Malaysia’s digital transformation.
Established in 1946 as a government department managing landlines and broadcasting services, TM has evolved into a full-fledged telecommunications and technology enterprise, offering services across fixed-line communications, fiber broadband, mobile services, and pay-TV.
Telekom Malaysia | Evolution & Transformation: From Government Bureau to Private Tech Powerhouse
TM began its journey as the Jabatan Telekom Malaysia (Telecom Department) and was privatized in 1987, followed by a successful listing on the Bursa Malaysia in 1990. These milestones marked the company’s shift into a competitive, market-driven era.
Today, Telekom Malaysia is far more than just a phone line provider. It is the digital backbone of the nation, playing a leading role in infrastructure, 5G deployment, cloud computing, cybersecurity, and enterprise digital services.
Telekom Malaysia | Core Services: More Than Telecom—The Engine of Digital Living
Unifi Broadband Services
TM’s popular consumer brand, Unifi, is a household name synonymous with high-speed internet in Malaysia. It offers a comprehensive suite of digital lifestyle solutions including home broadband, mobile connectivity, IPTV, and business internet packages.
5G and National Infrastructure
As Malaysia accelerates its 5G ambitions, Telekom Malaysia stands among the first telecoms to invest heavily in 5G infrastructure. With its extensive network and technological capabilities, TM plays a pivotal role in building smart cities and enabling business digitalization.
Enterprise & Government Solutions
Through its TM One division, TM delivers cloud services, data centers, cybersecurity solutions, and AI capabilities for large corporations and government agencies, empowering both public and private sectors to thrive in the digital era.
Telekom Malaysia | Sustainability & ESG: Pioneering Green Technology
In addition to embracing digital innovation, Telekom Malaysia is equally committed to environmental sustainability. The company leads with its ESG strategies—constructing energy-efficient data centers, green office buildings, carbon emission monitoring systems, and more.
TM’s vision goes beyond connectivity. By championing rural network expansion, STEM education, and digital inclusion initiatives, the company works tirelessly to bridge the urban-rural divide and make digital opportunities accessible for all Malaysians.
Organizational Culture & Strategy: A Tech Company with a Customer-First Mindset
Telekom Malaysia’s sustained success is deeply rooted not only in its technological edge, but also in its forward-thinking culture. The company has embraced agile organization models, fostering cross-departmental collaboration and digital-first thinking.
By investing in reskilling programs and workforce empowerment, TM is reinventing its operations around a customer-centric, innovation-driven business model. True transformation, they believe, begins from within.
Looking Ahead: Not Just Connecting Devices—Connecting Society
After nearly eight decades, Telekom Malaysia is no longer just a telecom service provider. It has transformed into a multi-platform, future-ready digital powerhouse.
With emerging technologies like 5G, IoT, AI, and green innovation at its fingertips, TM is ready to continue leading Malaysia’s journey toward a smarter, more sustainable, and inclusive future.