Filken water filtration systems have quickly gained popularity in Malaysian households in recent years. As the brand’s reputation continues to rise, many users are naturally curious about its products. Is Filken really good? How often should you change the filter? Is it suitable for small families or multi-generational homes? This Filken FAQ article compiles the most commonly asked questions and provides thorough answers based on real-life usage, product design, and technical insights.
Filken FAQ 1: How often should I change the Filken filter?
Typically, Filken filters need to be replaced every 6 to 12 months, depending on water consumption and local water quality. For instance, the Ultra-D whole-house filtration system recommends a filter check every 6 months, while the H2 Hydrogen Water Dispenser can last up to 9–12 months. Most Filken models come with built-in filter replacement reminders, helping users maintain optimal water quality at all times.
FAQ 2: What types of households is Filken suitable for?
Filken offers a wide product range, including drinking water dispensers, whole-house systems, and hydrogen water systems—designed to meet various household needs. Small families may prefer the Revo smart water filter, which is compact, energy-saving, and user-friendly. Larger households with three generations living under one roof would benefit more from the Ultra-D whole-house filter, providing comprehensive protection. Meanwhile, the H2 Hydrogen Series is ideal for health-conscious individuals, offering antioxidant-rich hydration. Every Filken product is designed with Malaysia’s unique water conditions and housing layouts in mind, ensuring adaptability for both urban high-rises and suburban homes.
FAQ 3: Can I replace the Filken filter myself?
Filken designs most of its products for user-friendliness, so replacing the filter feels easy and hassle-free. Both the Revo and H2 series include clear manuals and online video tutorials, allowing even senior users to handle DIY filter changes with confidence. For more complex systems like the Ultra-D, users should contact Filken’s professional service team to ensure proper installation and long-term performance.
FAQ 4: What purification technologies does Filken use?
Filken combines multiple filtration technologies, including activated carbon, reverse osmosis (RO), and UV sterilization. Activated carbon removes odors and organic contaminants, RO technology filters out heavy metals and bacteria, and UV sterilization ensures microbiological safety. Each Filken product is uniquely engineered with the right combination of these methods based on intended usage, offering highly effective purification.
FAQ 5: How is Filken’s after-sales service?
Furthermore, with 9 branches across Malaysia, Filken provides professional installation and after-sales support. Some areas have dedicated in-house service teams, ensuring fast and reliable responses. Users frequently report positive experiences with the appointment process, friendly technicians, and quick turnaround time—making after-sales support one of the brand’s strong suits.
FAQ 6: What does the water taste like?
Many users describe Filken-filtered water as clean and smooth. The D Nature series retains natural minerals and delivers a fresh, spring-like flavor. The H2 Hydrogen series gives water a silky, refreshing taste, making it perfect for daily hydration and post-workout recovery. It combines great flavor with real health benefits.
Filken FAQ 7: Is Filken installation complicated?
Basic units like countertop or wall-mounted water dispensers are simple to install—just connect to a water source and power outlet. Whole-house systems, while more technical, are handled entirely by Filken’s trained technicians. Most customers report a smooth installation experience with complete documentation and support provided throughout the process.
Conclusion: What Else Do You Want to Know About Filken FAQ?
Whether you’re exploring your first water filter or comparing brands for an upgrade, this Filken FAQ may have already answered many of your pressing questions. From filter lifespan and household suitability to technology and service quality, Filken demonstrates a strong commitment to practical design and local support. Still wondering “Is Filken good?”—maybe it’s time to take that first sip and let the water speak for itself.
Official Website ：Filken: Water Purifier Malaysia | Get Pure Water Today!
Address：6, Jln Ekoperniagaan 1/10, Taman Ekoperniagaan, 81100 Johor Bahru
Contact：
Whatsapp : 016-679 9461 (William)
Whatsapp : 010-933 9461 (Kaifun)