In Malaysia Digital Wills and Digital estate planning may not sound urgent until life nudges us into thinking long-term. From young parents to aging professionals, more Malaysians are searching for online alternatives to traditional will writing. Among the most talked-about platforms today? SmartWills Malaysia vs My Legacy.
Both services offer digital will solutions. Both are made for locals. But as we explored the platforms hands-on—speaking with users, examining interfaces, and walking through the actual writing process—clear differences emerged.
Understanding the Rise of Malaysia Digital Wills
The pandemic, remote work culture, and growing legal tech awareness have pushed digital will writing from niche to normal. People want the freedom to create a legal will from home, at their own pace, minus awkward consultations or legal jargon overload.
Whether it’s ensuring guardianship for children, handling property distribution, or just having peace of mind—Malaysia digital wills are no longer a “nice-to-have” but, increasingly, a modern essential.
And this is where platforms like SmartWills Malaysia and My Legacy come in.
SmartWills Malaysia vs My Legacy: The Core Differences
We tested both services from the perspective of an average Malaysian user—someone not legally trained, but informed enough to care about clarity, cost, and compliance.
1. User Interface & Experience
Both platforms are mobile-friendly and use guided forms. But SmartWills stood out for its clean design and straightforward flow. The questions are bite-sized, gently explained, and there’s no legalese unless you ask for it.
With My Legacy, some users we spoke with found the process slightly more text-heavy and not as intuitive for older users or those less tech-savvy. The learning curve isn’t steep, but it’s there.
2. Language & Localisation
SmartWills allows users to draft wills in English or Bahasa Malaysia, which is a small detail that makes a big difference—especially when thinking about family members who will eventually read or rely on the document.
My Legacy, at the time of writing, still operates primarily in English. While acceptable for urban professionals, it can feel less inclusive in mixed-language households.
3. Transparency of Cost
We found SmartWills to be more upfront about its pricing, which is offered in a simple, all-inclusive package. It also includes features like lifetime updates, which means you can revise your will at any time without paying again.
My Legacy’s pricing model was less clear during the sign-up process, and some users reported needing to email or contact support for exact breakdowns—slowing down what’s otherwise meant to be a “quick and easy” service.
Human Stories Behind the Platform Choice
During this comparison, we spoke to a few individuals who had recently used one of the services.
Aida, 42, a schoolteacher from Melaka, chose SmartWills after trying both demos. “I liked how they explained everything without scaring me with legal words,” she shared. “Even my husband, who doesn’t like online forms, said it felt like answering simple family questions.”
Vinod, 34, a Klang Valley-based entrepreneur, went with My Legacy. “I didn’t mind the slightly more complex setup—I just wanted something quick that looked professional. Though now I realise it doesn’t offer free updates, so I might end up paying more if I remarry or have a second kid.”
What these stories show is that preferences vary—but usability, clarity, and long-term flexibility remain top decision drivers.
Legal Confidence: Are These Platforms Legit?
Both SmartWills and My Legacy align themselves with Malaysia’s legal requirements for will creation. Once completed, users must print, sign, and have the document witnessed by two individuals—just like a traditional will.
What digital platforms mainly offer is structure and clarity—the reassurance that your will contains the right language, order, and intentions.
In this regard, both platforms deliver. But SmartWills appears to invest more into simplifying legal explanations for laypeople, which may help users feel more confident even before consulting a lawyer (if they choose to).
Digital Wills in Malaysia: A Growing Trend, Not a Temporary Fix
It’s no longer just about writing wills in your old age. More Malaysians are drafting wills in their 30s, especially among newlyweds, new parents, and digital professionals with overseas assets or crypto holdings.
The appeal of a digital will service lies not only in cost or convenience, but in control. You choose when, how, and what to include. You aren’t bound to office hours or pressured into unnecessary add-ons.
And for a generation that shops, banks, and books travel online—online estate planning platforms feel like a natural progression.
Final Thoughts: Is SmartWills a Better Fit?
When weighing SmartWills Malaysia vs My Legacy, both serve a common goal—making will writing accessible and stress-free.
But if your priorities include long-term updates, a gentler user experience, and dual-language support, SmartWills may offer a more thoughtful product for the Malaysian market.
Of course, it all depends on what matters to you. But in today’s expanding world of Malaysia digital wills, SmartWills seems to reflect not just what people want now—but how they want to be supported as life evolves.
Offical Website：SmartWills Malaysia
Email：enquiry@smartwills.com.my
Contact： 012 664 4929 (Sales) / 012 334 9929 （Customer Service）
Address：No. 46A (1st Floor, Jalan Ambong 1, Kepong Baru, 52100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur